Privacy policy

What we collect

Account data (email, name, language), the data you enter for a business or the personal section, and the technical logs needed for security (IP address, sign-in time, device).

Why we use it

To provide the service, keep it secure (audit, rate limiting, abuse detection) and answer your requests. We do not use your data to train models and we do not sell it.

Where it is stored

In a database with isolation per business and per person (row-level security policies). Documents are kept in the platform’s object storage and go through quarantine and scanning before they open.

For how long

As long as your account is active and according to the retention periods you set for documents. After account closure, data is deleted or anonymized within the published period.

The business demo

Every licensed business has a demo with fictional data that never reaches real people, money or taxes; do not enter real customer data there. When the demo closes (the licence ends or the platform stops it), access ends at once; its data and files are kept 30 days, so the demo can be reopened, then they are erased. Only the audit and security trail remains. Demo data is not exported: there is nothing real to export.

Your rights

Access, correction, export (CSV/JSON/PDF), deletion and objection. Requests are handled from your account or the published contact.

Third parties

Email, SMS, payment, fiscalization and AI providers are used only through authorized connections with minimal data; their list is published when a connection is activated.