A mechanic photographing the underside of a car on a lift with his phone.

The photos are AI-generated; the people in them are fictional.

Car service

Car dealership & workshop

For workshops and car dealers: the work order, an inspection with photos, a quote the client accepts online, and the sale of a vehicle.

The working screen

For the person

Vehicles for sale and service

Published dealerships and workshops: on each one’s page you see the cars for sale (make, model, year, mileage, price and condition as the business keeps them — the history shows only when a source is linked, none is invented) and book the service online with the mechanic and the bay as resources, no account needed. The quote after the inspection is accepted online before the work starts; every addition needs a new approval.

The list is read from the platform (published businesses, no simulators) and shows up to 12 businesses.

Live state: the vehicle record with VIN or plate, the DVI inspection with photos → quote → online acceptance, parts leave stock exactly once under approval, the invoice from the completed job; the sales pipeline up to delivery with a contract and a confirmed payment. The CarCheck history stays blocked (needs authorisation and a provider contract): a car without a source shows «Unknown — no linked source».

Demo data «Try it in the demonstration» opens a simulated chat — an example on demo data, not the real engine: the real vehicles, service and quote live only on the business’s own public page.

What we offer

What the business gets today

Every capability with its real state: «Live» runs on the server today, «Demo» only with sample data or the simulator, «Blocked» waits for the named provider or decision, «Not started» is not built yet.

  • LiveWork orders with states, hours, materials and a quality check before handover. The warranty is recorded at handover.
  • LiveInspection with 12 zones and phone photos. The quote from the inspection has versions and is accepted online from the portal.
  • LiveApproved parts leave stock once. Extra work above the business threshold needs a change order.
  • LiveVehicle with a 17-character VIN, unique per business. The purchase cost is visible to the manager only.
  • LiveTest drive as a booking; a sold vehicle is refused. A public inventory under «Automjete në shitje» (vehicles for sale).
  • LiveInvoice from billable work, paid by bank or cash.
  • DemoThe public demonstration scenario is labelled as an example. The demo world holds two edge records.
  • BlockedVIN accident history (CarCheck) has no provider; it shows «I panjohur» (unknown). SMS, WhatsApp, card, the fiscal number and e-signature are not connected.

Emma AI

What Emma does

Emma works in four layers. Answers come from rules and approved information, generation with a language model is off, and every write is a proposal a person confirms.

  • A service advisor talking with a customer at the workshop desk, phone in hand.

    Receptionist

    Answers from the FAQ and the catalogue. For VIN and accident history she answers «blocked: no provider», never with an invented history.

  • A technician with a tablet showing the inspection list, beside car parts on the bench.

    Business engine

    Reads the vehicle and the inspections, and proposes the quote from an inspection as a form. Inspection costs are visible only with the automotive.manage permission; a person executes the write.

  • A car dealer photographing a vehicle on the lot for a public listing.

    Growth

    The vehicle menu has no calendar, so no-show and rebooking indicators have not been proven for this category. A vehicle win-back feature does not exist yet.

  • A workshop owner and a customer in front of a laptop in the workshop.

    Control

    The quote is bound to a hash and a new version does not inherit acceptance. The quality check closes handover. Audit and approvals are visible on pages.

The problems we solve

  • Intake with scattered papers and photos.
  • Extra work without a clear client approval.
  • Parts that leave stock twice or not at all.
  • Cars for sale that are not shown publicly.

How we grow your capacity

  • More work without more office staff: an inspection becomes a quote in one step.
  • Faster quote acceptance: the client accepts online.
  • Less lost material: parts leave stock once.
  • A clearer sale: test drive, contract and payment before handover.

These are the ways the platform works, not results measured at customers.

Five steps

From the first message to the report

A customer’s path, each step with its real state.

  1. First message

    The client opens the public page or writes to Emma (live). VIN history questions get «blocked».

    LiveBlocked
  2. Work order

    Inspection with photos, quote, online acceptance, work order (live).

    Live
  3. «Ready» notice

    By email with an approved template (live). SMS: blocked.

    LiveBlocked
  4. Payment

    Invoice from the work, paid by bank or cash (live). Card and fiscal number: blocked.

    LiveBlocked
  5. Report

    Work orders, warranties and business reports (live).

    Live

Illustrative demonstration

The flow

  1. 1
    The customer writes

    60,000 km service for a 2019 Golf and a brake check. Price and when?

  2. 2
    Pick the quote

    Basic service — Oil + filters + brake check · 2 h · Service + discs — Oil + filters + front discs/pads · 3 h

  3. 3
    Action

    Send the quote

  4. 4
    Next step

    Example: the customer accepts online; the mechanic records hours and parts as job entries; handover passes the quality check with the warranty registered and the invoice comes from the work done.

The answers of this demonstration are prepared in advance, not produced by a connected model.

Frequently asked questions

The same answers Emma gives, from the platform guide.

Are both the mechanic and the bay scheduled? live

Yes, both as resources with duration and buffer time.

Where do vehicle details go? live

On the vehicle record: VIN or plate, make, model, year, mileage, condition, documents and price; the purchase cost is seen by managers only. Inventory and customer cars never mix.

Is a full work order created? live

Yes: a work order with statuses, hours, materials, the «Quality check» checklist and change orders; the warranty is registered at handover.

Can I add photos at intake? live

Yes: the 12-area DVI inspection with photos from the technician’s phone; the photos live in Documents with role-based access and the inspection becomes a quote.

How is extra work approved? live

With a change order the customer approves online; extra work above the business threshold is not billed without a new approval and a changed quote never inherits the old acceptance.

Are spare parts and stock managed? live

Yes: the job’s parts leave the warehouse exactly once under approval, as material entries on the work order, and are billed from the job; a second entry for the same part is refused.

Is the customer notified when the car is ready? awaits provider

Yes, by email with an approved template. SMS and WhatsApp are blocked without a provider.

Is an invoice issued after the service? live

Yes, the invoice from the billable work, paid by bank or cash. The fiscal number waits for the taxpayer’s easyPos token; until then the invoice leaves without a fiscal number.

Are the cars for sale shown publicly? live

Yes, on the business’s public page, the «Vehicles for sale» tab: make, model, year, mileage, price and condition as the business keeps them; reserved or sold cars never appear.

Does the VIN show the accident history? planned

No: the CarCheck history is blocked until there is authorisation and a provider contract; a car without a source shows «Unknown — no linked source» and nothing is invented.

Can I be a workshop only, without a dealership? live

Yes: in the automotive settings switch on the dealership, the workshop or both; the tabs and the first steps follow the choice and no data is lost.

All questions →

Try it or open an account

The demonstration runs on sample data, not on your business. The account opens for free and the panel switches on by category and role.