A hairdresser’s hands cutting a client’s hair, with a desk calendar and a phone showing a chat beside them.

The photos are AI-generated; the people in them are fictional.

Beauty

Beauty & aesthetics salon

For beauty and aesthetics salons: the client books the service, the professional and the time alone, and you lose less time on the phone.

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For the personBook as a person Manage your businessSign in: the panel opens by category and role.

The working screen

For the person

Book at a salon

Published salons that take bookings online: the service, a professional or «anyone», the day and the time — the confirmation comes by email, no account needed.

The list is read from the platform (published businesses, no simulators) and shows up to 12 salons.

What we offer

What the business gets today

Every capability with its real state: «Live» runs on the server today, «Demo» only with sample data or the simulator, «Blocked» waits for the named provider or decision, «Not started» is not built yet.

  • LivePublic booking at /rezervo with service, professional, day and slot. The code arrives by email, with no card and no SMS.
  • LiveBooking states: held, confirmed, arrived, in service, completed, plus no-show and cancelled.
  • LiveWaiting list: when a slot frees up, the first client gets a single active offer.
  • LiveReminders 24 hours and 2 hours before the appointment, by email.
  • LiveMulti-session packages and memberships. The client card shows completed visits, no-shows, cancellations, the last visit and the next one.
  • LiveCalendar by professional or resource, with materials per booking, and a commission rule for staff.
  • LiveProcessing time on the service (the stylist takes another client, the chair stays occupied) and the allergy test within N days, asked on the public page and recorded on the card.
  • DemoSMS and WhatsApp reminders and codes run only on the simulator. Card deposits and no-show fees exist only in test.
  • BlockedSMS, online card payment and the fiscal receipt are not connected. The till prints «KUPON JO FISKAL» (not a fiscal receipt).

Emma AI

What Emma does

Emma works in four layers. Answers come from rules and approved information, generation with a language model is off, and every write is a proposal a person confirms.

  • A salon receptionist reading a chat on her phone while a client waits on the sofa.

    Receptionist

    Answers from approved information (services, hours, policies), proposes a booking as a form that a person executes, and hands the conversation to staff when needed. Reminders are sent by the booking system, not by Emma.

  • A salon owner checking the weekly calendar on a tablet, beside shelves of towels and products.

    Business engine

    Reads today’s bookings, tomorrow’s reminders and staff commission under the user’s own permission. She uses only authorised app functions; every write is a proposal, never an improvised action.

  • A beautician beside an empty chair looking at a table on a laptop.

    Growth

    Calculates no-shows, completions, rebooking and slot use. She finds free slots and silent clients, but only those with marketing consent. A ranking of the most requested services does not exist yet.

  • An owner and an employee talking beside a laptop with a chat open.

    Control

    Every command is recorded in the audit. Roles, approvals and integration health are visible on pages. AI monitoring is for the superadmin only, answers are deterministic and generation is off.

The problems we solve

  • Phone calls and messages just to set a time.
  • Free slots that stay empty when someone cancels.
  • Clients who do not come and do not tell you.
  • Packages, commissions and materials noted in a notebook.

How we grow your capacity

  • More bookings without more staff: the client picks the service, professional and time alone.
  • Fewer no-shows: an email reminder 24 hours and 2 hours before.
  • Refilled slots: the waiting list offers the free slot to another client.
  • A faster end of day: arrival, completion and materials are recorded on the booking itself.

These are the ways the platform works, not results measured at customers.

Five steps

From the first message to the report

A customer’s path, each step with its real state.

  1. First message

    The client opens /rezervo or writes to Emma, who answers from approved information (live).

    Live
  2. Booking

    Service, professional and slot; the code and the confirmation arrive by email (live). Confirmation by SMS: blocked.

    LiveBlocked
  3. Reminder

    Email 24 hours and 2 hours before (live). By SMS: blocked, simulator only (Demo).

    LiveDemoBlocked
  4. Payment

    At the salon, recorded on the booking or the package (live). Online card payment and the fiscal receipt: blocked.

    LiveBlocked
  5. Report

    No-shows, completions, slot use and staff commission (live).

    Live

Illustrative demonstration

The flow

  1. 1
    The customer writes

    Hi! I’d like a cut and blow-dry on Tuesday afternoon, if there is a slot.

  2. 2
    Pick the free slot

    Tue 14:00 · Era — 45 min · Tue 16:30 · Era — 45 min

  3. 3
    Action

    Confirm the appointment

  4. 4
    Next step

    Two days after the visit the review request goes out; after 6 weeks without a booking, the return signal.

The answers of this demonstration are prepared in advance, not produced by a connected model.

Frequently asked questions

The same answers Emma gives, from the platform guide.

Can the customer choose the professional? live

Yes. The public flow includes the service, the professional, the day and the time according to the configured availability.

How is an appointment changed? live

From the management link the customer receives or from the staff calendar; cancellation and deposit rules live in Booking settings.

When are reminders sent? awaits provider

24 hours and 2 hours before the appointment, by email. SMS and WhatsApp reminders run only on the simulator; SMS is not connected in production.

What happens when a slot frees up? live

The waitlist makes a single active offer for the slot; the outcome is checked before the next offer.

Are customer preferences kept? live

The CRM profile keeps notes, preferences, consents and the appointment history. Record only what the service needs.

Are multi-session packages managed? live

Yes: session packages and renewing memberships; each booking consumes one session exactly once.

Can I mark arrival and completion? live

Yes, the arrived and completed states are part of the booking and feed the daily report (revenue, no-shows, utilisation).

Is a fiscal receipt issued at the salon? awaits provider

Not yet. The till prints «KUPON JO FISKAL» (not a fiscal receipt). A real receipt waits for the easyPos connection and the taxpayer’s token.

Can I leave a card deposit at the salon? awaits provider

Not yet. Payment is made at the salon. Card deposits and no-show fees exist only in test, because there is no payment connection in production.

Are the processing time and the allergy test kept? live

Yes. The service keeps the processing time: the stylist is free while the colour works and takes another client, while the chair stays occupied. The service can also require the allergy test within N days: the public page asks the client, reception records it on the card and a missing test shows as a warning, never silently.

Does Emma answer the salon’s client questions? live

Yes, from approved information. For a booking she proposes a form that a person executes, and she hands the conversation to staff when needed.

All questions →

Try it or open an account

The demonstration runs on sample data, not on your business. The account opens for free and the panel switches on by category and role.

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