A dentist talking with a patient seated in the dental chair, in a clinic with daylight.

The photos are AI-generated; the people in them are fictional.

Dentist

Dentistry and aesthetics

For dental clinics: the patient books online, the clinical record stays sealed, and the treatment plan is followed session by session.

The working screen

For the person

Find a clinic / Book

Published clinics that take appointments online: the service, the branch when there is more than one, a dentist or «anyone», the day and the time — the confirmation comes by email, no account needed. Records and results are never published.

The list is read from the platform (published clinics, no simulators) and shows up to 12 clinics.

What we offer

What the business gets today

Every capability with its real state: «Live» runs on the server today, «Demo» only with sample data or the simulator, «Blocked» waits for the named provider or decision, «Not started» is not built yet.

  • LivePublic booking with an email code and with branches. The chair and the dentist are checked together.
  • LiveSealed clinical record under RLS. Reception has no access (a clinical entry is refused with 403); a grant per person with 2FA.
  • LiveTreatment plan with sessions. Completion is refused with 409 while sessions are still open.
  • LiveConfirmations and reminders by email. The recall becomes a task 14 days before the date.
  • LivePackages and memberships, and indicators for no-shows and rebooking.
  • DemoCard deposits and fiscal invoices exist only in test. The public demonstration scenario is labelled as an example.
  • BlockedSMS, WhatsApp, card payment and fiscalisation (easyPos) are blocked. Clinical writes in production open per clinic only after the platform validates the environment.

Emma AI

What Emma does

Emma works in four layers. Answers come from rules and approved information, generation with a language model is off, and every write is a proposal a person confirms.

  • At the clinic desk, a staff member books a visit on the computer while the patient stands opposite.

    Receptionist

    Answers from the FAQ and the catalogue; an order for a «dentist» is classified as dental. Clinical questions get only the rule, never patient data. Searching for free time across clinics is switched on separately and is off by default.

  • A dental assistant beside a tablet showing a dental image and the clinic’s screens.

    Business engine

    Reads pending bookings and proposes confirming them. She uses only authorised functions; a write is a proposal that a person executes.

  • A clinic manager working on a laptop, a wall calendar behind her.

    Growth

    Calculates no-shows, completions, rebooking and slot use. Reactivation is done only with marketing consent. Unconverted requests are not measured yet.

  • A masked dentist writing beside a laptop, a phone on a stand.

    Control

    A clinical grant per person with 2FA, with no automatic admin access. The audit writes every command as a readable sentence. An approval binds the hash of the proposal and the requester cannot approve it.

The problems we solve

  • Phone calls to set a visit time.
  • An empty chair, or two patients at the same time.
  • Patients who forget the recall visit.
  • Sensitive records open to anyone.

How we grow your capacity

  • More visits without more reception staff: online booking.
  • Fewer no-shows: an email reminder.
  • The recall is not forgotten: a task 14 days before the date.
  • Multi-session treatment is followed in a single plan.

These are the ways the platform works, not results measured at customers.

Five steps

From the first message to the report

A customer’s path, each step with its real state.

  1. First message

    The patient opens the clinic page or writes to Emma; clinical questions get only the rule (live).

    Live
  2. Booking

    Email code, branch, a free chair and dentist (live). SMS: blocked.

    LiveBlocked
  3. Reminder

    The appointment reminder by email; the recall becomes a task for reception (live). SMS and WhatsApp: blocked.

    LiveBlocked
  4. Payment

    Bank or cash at the desk (live). Online card and fiscalisation: blocked; card deposits in test only (Demo).

    LiveDemoBlocked
  5. Report

    No-shows, completions and the session plan (live).

    Live

Illustrative demonstration

The flow

  1. 1
    The customer writes

    I have pain in a back tooth. Could I come tomorrow?

  2. 2
    Pick the visit

    Tomorrow 09:00 · Dr. Kola — Urgent check-up · Room 1 · Tomorrow 12:30 · Dr. Kola — Urgent check-up · Room 2

  3. 3
    Action

    Book the check-up

  4. 4
    Next step

    After the check-up the treatment plan opens with phases and prices; the patient approves it online before phase 2 is booked.

The answers of this demonstration are prepared in advance, not produced by a connected model.

Frequently asked questions

The same answers Emma gives, from the platform guide.

Are both the chair and the dentist checked? live

Yes, both as resources: the appointment is created only when both are free.

Can the patient book online? live

Yes. The clinic page has public booking with an email code and a choice of branch; reception confirms per the process.

Are real reminders sent on WhatsApp or SMS? awaits provider

No. Reminders are sent by email. SMS and WhatsApp are blocked until a provider is connected.

Does the system recall the patient after 6 months? awaits provider

The system reminds reception: after a completed visit a task is created 14 days before the recall date. A patient who opened the portal sees a notice in «Shëndeti im» (My health) with only the clinic and the date. The SMS reminder is blocked and the system does not send it by email, so reception contacts the patient according to their consent.

Are clinical records active online? awaits provider

Reading works: records sealed under RLS and a grant per person with 2FA. Clinical writes in production open per clinic only after the platform validates the environment.

How are sensitive documents handled? live

Classification, quarantine with scanning, restricted access and deletion hold.

Can the AI give a diagnosis or treatment? live

No. The AI covers reception information from approved sources; diagnosis and treatment belong to the clinician.

Is consent kept and can patient data be exported? live

Yes: consent evidence and export of personal data from the profile.

Is card payment accepted and is a fiscal invoice issued at the clinic? awaits provider

Not yet in production. Payment is by bank or cash at the desk. Card deposits and the fiscal number exist only in test.

All questions →

Try it or open an account

The demonstration runs on sample data, not on your business. The account opens for free and the panel switches on by category and role.